Privacy Policy

Glow Intelligent Skincare (Willem Parelstraat 332, 1018 KZ Amsterdam, the Netherlands) is responsible for the personal data collected on glowintelligentskincare.nl. Questions or requests: michelle@glowintelligentskincare.com.

What we collect: your name, email address, phone number, delivery and billing address and order history when you place an order, create an account, subscribe or contact us. Payment card details are handled directly by our payment providers and are never stored by us.

Why we use it: to process and deliver your order, manage subscriptions and your account, answer your questions, send review requests and offers if you have agreed to this, and to comply with tax and accounting law. We rely on the performance of your order, your consent and our legal obligations.

Who we share it with: only the services needed to run our shop: GoDaddy (website, store and email), Stripe (payments and subscriptions), PostNL and DHL (delivery) and Google and Meta (website analytics and advertising, only with your cookie consent). We do not sell your data.

Cookies: we use necessary cookies to run the shop and, with your consent, analytics and marketing cookies. You can change your choice at any time in the cookie banner.

How long we keep it: order and invoice data for 7 years as required by Dutch tax law; marketing consent until you unsubscribe; other data no longer than needed.

Your rights: you can ask to access, correct, delete or receive a copy of your data, object to its use or withdraw consent at any time by emailing us. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).